Privacy Policy

Infinity Movers (updated January 28nd, 2022)

This policy details how data about you is used when you access our websites and services, including via our mobile applications (together, “Infinity Movers”) or interact with us. If we update it, we will revise the date, place notices on Infinity Movers if changes are material, and/or obtain your consent as required by law.

  1. Protecting your privacy
  • We take precautions to prevent unauthorized access to or misuse of data about you.
  • We do not run ads, other than the classifieds posted by our users.
  • We do not share your data with third parties for marketing purposes.
  • We do not engage in cross-marketing or link-referral programs.
  • We do not employ tracking devices for marketing purposes.
  • We do not send you unsolicited communications for marketing purposes.
  • We do not engage in the affiliate marketing (and prohibit it on CL).
  • We do provide email proxy & relay services to reduce unwanted emails.
  • Please review the privacy policies of any third-party sites linked to the Infinity Movers.
  • We do not respond to “Do Not Track” signals
  • 2. Data we collect, use, and disclose:

Below is a list of all the types of data we have collected.

where we got it, why we collected it, and the categories of third parties to whom we disclosed it. We do not sell your data to third parties. Please note that disclosure to “Payment processors” applies when you pay for a craigslist post using a credit card.

Data type

Where we got it

Why collected

Disclosed to

First and last name

User entry

Facilitating transactions and personalizing your use of the Infinity Movers

Payment processors

Email address

User entry

Account creation, user-to-user, and Infinity Movers-to-user communications and combatting fraud/abuse

No one

Phone number

User entry

User-to-user communications, combatting fraud/abuse, personalizing your use of Infinity Movers

Payment processors and phone verification service providers

Mailing or street address

User entry

Account and post creation, Infinity Movers communicating with corporate users, facilitating transactions, and personalizing your use of Infinity Movers

Payment processors

Credit card data

User entry

Facilitating your transactions

Payment processors

Geographic location (latitude and longitude)

User entry, IP/geolocation providers

Personalizing your use of the Infinity Movers and combatting fraud/abuse

No one

Photos and other data you voluntarily provide, post on, or send via Infinity Movers

User entry

Facilitating and personalizing your use of the Infinity Movers

No one

Saved searches, account preferences, favorite/hidden postings

User entry

Facilitating and personalizing your use of the Infinity Movers

No one

HTTP browser cookie

User’s browser, Infinity Movers webserver

Facilitating and personalizing your use of the Infinity Movers and combatting fraud/abuse

No one

Information about your device and browser such as device ID, browser version, operating system, plugins

User’s browser, mobile app

Facilitating and personalizing your use of Infinity Movers and combatting fraud/abuse

No one

IP address

User’s browser, mobile app, IP/geolocation providers

Combatting fraud/abuse

Service providers that help us combat fraud/abuse

Web page views, access times, HTTP headers

User’s browser, mobile app

Combatting fraud/abuse

No one

We may share some or all of the above-listed data in the following circumstances:

  • To respond to subpoenas, search warrants, court orders, or another legal process.
  • To protect the rights, property, or safety of Infinity Movers users, Infinity Movers, or the general public.
  • At your direction (e.g. if you authorize us to share data with other users).
  • In connection with a merger, bankruptcy, or sale/transfer of assets.
  1. Data we store
  • We retain data as needed to facilitate and personalize your use of Infinity Movers, combat fraud/abuse, and/or as required by law.
  • We make good faith efforts to store data securely through company backup systems but can make no guarantees.
  • You may access and update certain data about you via your account login.
  1. American Consumer Based:

Right to know: You have the right to request that we disclose the data we collect, use and disclose, and other information relating to data we collect about you.

Right to delete: You have the right to request the deletion of data that we have collected from you, subject to certain exceptions.

Right to non-discrimination: You have the right not to receive discriminatory treatment for exercising the rights listed above.

You may submit a request to know or delete via  data.collection@infinitiemovers.com

Only you, or someone you authorize to act on your behalf, may request to know or delete your data. An authorized agent may request on your behalf by providing written permission signed by you.

We will need to confirm your identity before processing your request by asking you to log into your existing account (if you are a registered user) or by asking you for additional information, such as a government-issued ID and TAX Register Nu ber to confirm your identity against information we have already collected.

To register as a user with Infinity Movers, the user must be age 18.

  1. International Users

By accessing Infinity Movers or providing us data, you agree we may use and disclose data we collect as described here or as communicated to you, transmit it outside your resident jurisdiction, and store it on servers in the United States specifically in the Georgia States For more information please contact our privacy officer at  data.collection@infinitiemovers.com.

  1. Contact

If you have any questions or concerns about Infinity Movers’ privacy policy and practices please email  data.collection@infinitiemovers.com

Privacy Rights and Responsibility

Information Covered by this Policy

Our Policy covers all non-public, personal information received by us that may be used to identify you (“Personal Information”).  This may include a wide variety of information depending upon the services you are set to receive.  For example, this could be named and address information (real estate or household goods moving services); social security, date of birth, or other identification numbers (applications or account setup); banking information (mortgage or expense payment services); and/or passport or driver’s license information (visa & immigration services).

General Data Protection Regulation Information

When we are acting at the direction of a corporate client to provide services to you as part of your relocation or assignment, then the client is responsible as the Data Controller for telling us how your Personal Information should be used and processed.  Under the European Union’s General Data Protection Regulation, Infinity movers and its Network of Moving companies are Data Processors who receive Personal Information and instructions on how to process that Personal Information from the Data Controllers.  Where we act as a Data Controller for services you independently request of us (i.e., where we independently determine how any Personal Information is processed), then we manage your Personal Information according to what you have consented to and the terms of this policy.  Whether acting as a Data Controller or a Data Processor, we maintain the privacy of your information and only use, share, transfer or store it as permitted.

How We Obtain Personal Information

Infinity Movers relies upon many sources of information to understand and meet your needs. We may receive Personal Information about you from: 

  • You directly, when you complete an application or when you visit us in person, over the phone, through the mail, or through our websites;
  • Your transactions with any of the companies in the Infinity Movers family;
  • Consumer reporting agencies;
  • Mortgage, Title, appraisal, or other companies connected with a financial product or service involved in the sale or purchase of your home;
  • Your employer;
  • Anyone who you have authorized to provide information; and
  • Other sources, in connection with providing you a financial product or service.

Regardless of its source, Infinity Movers will not process Personal Information without your consent.

Although we do not receive Personal Information from your browser, we do monitor and store certain types of information about visitors to our website–namely, the type of browser used, the user’s country, whether they were referred to us by a search engine, which of our pages they visit, and how those pages perform on the user’s computer. This helps INFINITY MOVERS make decisions on how to better design, streamline, and improve performance on our websites. If you do not want this information monitored, you may turn off JavaScript. Please be advised, however, that the websites may not provide full functionality if those settings are turned off.

We also use “cookie” technology to improve your experience on our site. For details on our cookie policy, please see our website.

We do not knowingly collect Personal Information from children and will destroy such information if it is disclosed to us without proper parental consent.

Information Sharing & Storage

Depending on the services you are set to receive, your information may need to be shared, used, and/or stored globally.  Your information will be retained as necessary to provide the services.  This may include a period of time after the services are complete in order to comply with our regulatory, audit, contractual, and other legal obligations.

  1. Sharing within the INFINITY MOVERS Family of Companies

To provide you with the full range of financial, relocation, and moving services you may need, INFINITY MOVERS takes an integrated approach to the services we provide. In order to be able to provide a full range of services for your needs and make recommendations about a variety of the services offered by INFINITY MOVERS, we may share Personal Information among the INFINITY MOVERS family of companies.

  1. Sharing with non-INFINITY MOVERS Family Companies

Depending on the type of services you are to receive, INFINITY MOVERS may work with and provide your information to companies or persons outside of the INFINITY MOVERS family to provide those services to you. For example, INFINITY MOVERS may share personal information to:

  • service and support our operations generally and to support your account and services that we provide to you, including proposed or actual financing, securitization, secondary market sale, or similar transactions;
  • process or administer a transaction or product in connection with a product or transaction that you have requested;
  • data storage and processing;
  • those you have authorized us to disclose the information;
  • other suppliers with whom we have agreements to offer services to you through or with INFINITY MOVERS; or
  • other suppliers with which we jointly market or provide products or services.

We may also share your Personal Information with these other organizations outside of the INFINITY MOVERS family when required by law. For example, we may share personal information to:

  • protect against fraud;
  • respond to a subpoena or summons; or
  • respond to law enforcement or regulatory authorities.

We will not disclose your Personal Information to anyone outside of INFINITY MOVERS unless you have authorized us to do so or as otherwise indicated in this Policy or as required by law.

We maintain agreements with our external suppliers limiting the use of your Personal Information only for the purposes you have intended in providing the information. These suppliers are bound to uphold our standards and procedures regarding privacy under the terms of our agreements with them.

Right to Data Portability & Right to Be Forgotten

INFINITY MOVERS provides you with a reasonable opportunity to access your own Personal Information, to correct that information if inaccurate, or to have it deleted as appropriate–subject to the exceptions stated below.

Reasonable access means, for example, that requests for access are made during normal business hours; that you provide requested identification; and that requests are not excessive in number. If at any time, INFINITY MOVERS denies you access to any Personal Information, we will provide you with reasons for denying access and information about how you may make further inquiries. For instance, INFINITY MOVERS reserves the right to deny access to information related to investigations or potential or actual litigation where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy, or where the rights of other individuals would be violated. In order to update your information, please send your request by electronic mail to the Infinity privacy manager at   data.collection@infinitiemovers.com, or by telephone at the number (866) 846-7175.

You have the right to withdraw your consent or opt-out of any use of your Personal Information at any time via the contact information above.  If you opt-out of this policy or otherwise decline to provide Personal Information, it may affect your receipt of services.

Data Integrity & Security

INFINITY MOVERS will make every reasonable effort to keep Personal Information accurate while we are using that information to serve you. INFINITY MOVERS appreciates your cooperation in maintaining complete and up-to-date Personal Information and will facilitate your efforts in this regard. INFINITY MOVERS retains Personal Information for as long as we have determined it is needed for the purposes for which it was received or as required by contractual, record keeping, or other legal requirements.

We limit access to Personal Information about you to those employees who need to know that information to provide products and services to you. We do not sell your Personal Information. 

We maintain physical, electronic, and procedural safeguards to protect your Personal Information. We regularly assess security standards and procedures to protect against unauthorized access to Personal Information. 

We store your Personal Information on servers that may be located in various countries, but are always in compliance with this policy and all applicable data privacy laws and regulations.

You should always safeguard your own Personal Information by protecting passwords used to access an INFINITY MOVERS system and by safely disposing of records and reports no longer needed.

INFINITY MOVERS will notify and work with regulatory and/or law enforcement officials as required by law to address any issues or security breaches where they arise.

Enforcement

A. Verification
Employee training and internal procedures are in place to allow INFINITY MOVERS to ensure compliance with its Privacy Policy. INFINITY MOVERS provides for regular internal compliance reviews of its privacy practices, and INFINITY MOVERS has a Data Protection Office that is responsible for privacy implementation and compliance. For assistance with privacy concerns, you may send comments by electronic mail to  data.collection@infinitiemovers.com, or by telephone at (866) 846-7175.

B. Dispute Resolution

INFINITY MOVERS recognizes the importance of providing you the opportunity to address and resolve complaints about the processing of your Personal Information. Therefore, in addition to any legal remedies that may be available, if you make a complaint with us about the processing of your Personal Information and it is not resolved to your satisfaction internally at INFINITY MOVERS, you may also file a complaint with the American Arbitration Association (“AAA”) at the AAA website, or seek its independent alternative dispute resolution services.  The American Arbitration Association (“AAA”) is also located at the following address: